Is Your Restaurant in Need of Rescue?

Restaurant Rescuer offers two levels of service. Your choice will depend on the types of problems and opportunities you wish to address.

Do you want to see your restaurant the way customers see it so you can address everyday concerns? Or do you want a more thorough professional evaluation of your restaurant in the competitive marketplace? No matter what your restaurant needs to succeed, Restaurant Rescuer has you covered.

The Restaurant Rescuer Customer Snapshot 

With the Restaurant Rescuer Customer Snapshot, we help you take full advantage of your existing customer base.

We approach your business with a fresh set of eyes — just like a new customer — so we can give you first-hand, and first-time, impressions. We help you identify areas for improvement that will keep your customers coming back for more while making them anxious to spread the word.

Our Customer Snapshot service offers you a detailed critique from the view of a new customer. Here are some of the things we’ll do for you:

• We provide you with a full review of observed issues with your front-of-the-house operations including staff efficiencies and interactions with customers.
• You’ll receive a consumer review of your menu including feedback on your variety, taste, portion sizes, and overall perceived value from the customer perspective.
• We help you see why your restaurant currently does or doesn’t appeal to your target guests. We evaluate the overall atmosphere, decor, cleanliness, family appeal, and more — all with an unbiased eye.

Is your restaurant actually putting forth the image you want? Or would a few changes help you increase your reach within your community? Let us help you give your customers what they really want.

The Restaurant Rescuer Professional Analysis

What if you already have a loyal customer base but you want to grow your restaurant or reach new markets? We can assist you with that too.

Our Professional Analysis service goes beyond customer impressions and digs deeper into your finances, staff, competitive position, and marketing strategy. Our goal is to help you cut unnecessary costs so you can re-invest in growth opportunities and increase your profits.

The Restaurant Rescuer Professional Analysis includes all of the services and evaluations in our Customer Snapshot service and more. Here are some of the extras you can expect:

• We’ll analyze your profit and loss statement with a key focus on labor costs and your cost of goods.
• We’ll conduct a competitive analysis, looking into your primary competitors in the local restaurant market (within a one mile radius of your establishment).
• We’ll help you tweak, optimize, or even overhaul your menu, taking competitive pricing and consumer feedback into consideration.
• We’ll offer suggestions on improving your restaurant’s general appearance and atmosphere to increase its appeal to your target guests — from decor changes to improving interactions between your staff and customers.

Which of our Restaurant Rescuer assessments will help you put your establishment on the road toward growth and customer satisfaction? Contact us today to discuss your options and set up a consultation.